The Buffalo Academy

Every Buffalo is designed to be fixed by any mechanic with basic tools. The Academy is how we make that real — training videos, service manuals, and a certification programme that has put over 4,300 experts on the road across Africa.

4,295+

4,295+

Trained Buffalo experts across Kenya, Zambia, Malawi, Uganda and Tanzania — and growing.

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Countries with active certified experts and spare parts networks in-country.

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0

Countries with active certified experts and spare parts networks in-country.

The Buffalo Academy

Every Buffalo is designed to be fixed by any mechanic with basic tools. The Academy is how we make that real — training videos, service manuals, and a certification programme that has put over 4,300 experts on the road across Africa.

4,295+

4,295+

Trained Buffalo experts across Kenya, Zambia, Malawi, Uganda and Tanzania — and growing.

0

0

Countries with active certified experts and spare parts networks in-country.

What academy covers

Everything you need to know about the bike

Full assembly

CKD and SKD assembly for both models. From a box of parts to a finished, tested bike.

Drivetrain service

Chain replacement, tension adjustment, crank removal, bottom bracket service. Both single-speed and 2-speed.

AK2 freewheel

The patented 2-speed back-pedal mechanism. How it works, how to service it, how to diagnose shifting problems.

Brake systems

Coaster hub brakes (S1) and caliper brakes (S2). Adjustment, pad replacement, cable tensioning.

Wheels and tyres

Inner tube replacement, hub maintenance, rear wheel removal on the S2 without chain removal.

Fault diagnosis

How to work through problems systematically. What to fix yourself and when to escalate.

Training videos

Video library

Step-by-step training videos for mechanics and riders. Every video covers one job from start to finish, with nothing assumed. Filter by topic below.
YouTube video thumbnail

5 min

Maintenance

10-Point Maintenance Check (English)

Ten things to check on your bike · Both models

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5 min

Maintenance

10-Point Maintenance Check (Portuguese)

Verificação de manutenção em 10 pontos · Both models

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15 min

Service

Coaster Brake Hub Service

Strip, clean, regrease and adjust the rear hub · S1 only

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10 min

Service

Front Hub Service

Bearing service, cone and locknut adjustment · Both models

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14 min

Service

Full Service — In Depth

Bottom bracket, crank removal and full strip down · Both models

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5 min

Service

Headset Service

Greasing, bearing fit and correct adjustment · Both models

YouTube video thumbnail

5 min

Maintenance

10-Point Maintenance Check (English)

Ten things to check on your bike · Both models

YouTube video thumbnail

5 min

Maintenance

10-Point Maintenance Check (Portuguese)

Verificação de manutenção em 10 pontos · Both models

YouTube video thumbnail

15 min

Service

Coaster Brake Hub Service

Strip, clean, regrease and adjust the rear hub · S1 only

YouTube video thumbnail

10 min

Service

Front Hub Service

Bearing service, cone and locknut adjustment · Both models

YouTube video thumbnail

14 min

Service

Full Service — In Depth

Bottom bracket, crank removal and full strip down · Both models

YouTube video thumbnail

5 min

Service

Headset Service

Greasing, bearing fit and correct adjustment · Both models

Download and keep offline

Training materials

Service manuals, assembly guides, spec sheets and technical documents. Download individually or grab everything as a ZIP. Offline access matters — many experts download once and work without internet.

Assembly

CKD Assembly Manual S2

Full assembly from knocked-down parts for the S2. Includes AK2 drivetrain setup, dual-chain installation and freewheel alignment.

S2 only

Assembly

CKD Assembly Manual S1

Full assembly from completely knocked-down parts. Frame to finished bike, every step. For certified mechanics assembling fleet deliveries.

S1 only

Assembly

SKD Assembly Manual S2

Semi-knocked-down assembly for the S2. Includes dual-chain setup and AK2 freewheel installation.

S2 only

Assembly

SKD Assembly Manual S1

Semi-knocked-down assembly for the S1. Covers wheels, cockpit, carrier and final checks from a pre-built frame.

S1 only

Service manual

Field Mechanic Manual

Complete service reference. Every component, every procedure, torque specs, replacement intervals and fault diagnosis. The main reference for any certified Buffalo mechanic.

S1 + S2

Service manual

AK2 Freewheel Service Manual S2

Full service guide for the 2-speed AK2 mechanism in the Utility S2. Disassembly, inspection, lubrication, rebuild and troubleshooting. Rev C, September 2025. US Patent 11,655,004.

S2 only

Technical specs

S1 Spec Sheet

Full technical specifications for the Buffalo Utility S1. Frame, wheels, drivetrain, cockpit and accessories. For procurement documentation, programme reporting and parts sourcing.

S1 only

Technical specs

S2 Spec Sheet

Full technical specifications for the Buffalo Utility S2. Includes AK2 drivetrain gear ratios (inboard 1.5, outboard 2.4), dual chain lengths, and frame geometry for the updated 130mm OLD dropout.

S2 only

Tips and tricks

S2 Tips and Tricks

Technical highlights for the S2. Back-pedal shifting, chain tension, quick link position, brake maintenance, rear wheel removal, hub maintenance and chain replacement. Illustrated throughout.

S2 only

Download everything at once

All service manuals, assembly guides, spec sheets and technical documents in one ZIP file. Grab it once, work from it offline. Useful for experts in areas with limited connectivity.

Certification programme

Become a certified Buffalo expert

Join over 4,300 trained experts across Africa. Develop your skills, get certified, and put yourself in front of riders in your area who need an expert they can trust.
No formal qualifications needed
Open to all experience levels
In-person training in your country
Both models covered
No travel costs for you

01

Submit your application

Fill in the form with your name, where you are, what experience you have, and which model you want to be trained on. It takes two minutes. A member of our team will be in touch within 5 working days to discuss next steps.

02

In-person training in your country

Buffalo trainers come to you. Training is delivered in-person and is fully hands-on — you work on real bikes, not just manuals. It covers every component on both models, including the AK2 drivetrain on the S2. You do not need to travel or pay for the training.

03

Get certified and listed

Pass the practical assessment and you become a certified Buffalo expert. Your workshop gets listed on the Buffalo locator — putting you directly in front of riders in your area who need an expert. You will also be the first point of contact for spare parts supply in your area.

Apply now

Fill in the form below and a member of our team will be in touch within 5 working days to arrange training in your country.

Looking for a manual or a specific fix?

The Buffalo Support page has step-by-step maintenance guides, troubleshooting for common problems,
and all PDFs available to download.